Google Pay – how does it work?
Google Pay is a free app that allows you to pay for purchases with a tap of your phone while enjoying the same benefits and protection of your physical card. Add an eligible credit card and you’re ready to tap and pay for purchases. Use Google Pay in participating mobile apps and anywhere contactless payments are accepted.
Is my phone compatible with Google Pay?
Google Pay can be used on all Android smartphones that are enabled with NFC technology, running Lollipop 5.0 and above operating system, and have an Australian carrier.
Is using my Queenslanders Credit Union card in the Google Pay app safe?
Yes. Google Pay has a number of security features:
- Your physical card number is not stored on your phone.
- Just like a contactless transaction with your Queenslanders Credit Union card, Google Pay will not work for purchases over $100 unless you enter your PIN at the terminal.
- If your phone is ever lost or stolen, you can use Android Device Manager to instantly lock your device, or even wipe it clean of any personal information.
- You will continue to enjoy $0 liability for unauthorised transactions the same as when using your physical card.
How do I set up my Google Pay app?
- From your Android device, visit Google Play.
- Type “Google Pay” into the Google Play search bar and download it to your Android device.
- Open the Google Pay app on your device and click the + symbol to add your card.
- Follow the prompts of the Google Pay app to register your card and confirm your identity via email or SMS. Please note: The app will use the email or phone number you currently have on file with Queenslanders Credit Union.
- Select your newly loaded Queenslanders Credit Union Card from the Android Pay card scroll menu and you are ready to tap and pay using your Android device.
How do I pay using Google Pay?
- Wake your phone by tapping the home or power button.
- Hold the back of your smartphone over the contactless symbol at checkout when prompted by the cashier.
- If the transaction is over $100 you will need to enter your card PIN at the terminal.
- Confirm with the merchant that the Android Pay transaction has been accepted and collect your receipt.
- To make a purchase in a mobile app, select Google Pay at checkout. Your Queenslanders Credit Union card and address details will be automatically added.
Android and Google Pay are trademarks of Google Inc. View the Queenslanders Credit Union Digital Wallet Terms of Use.
