Welcome to Queenslanders' Internet Banking facility

Members please note: Changes to NetBanking!  

Queenslanders has recently upgraded our NetBanking software to provide you with an improved internet banking experience.

The most significant change to effect members is the addition of SMS Security verification when you establish new external transfers or BPAY payments. This added level of security is the industry standard and aims to protect you against fraudsters gaining access to your money through a second layer of identity verification.

The user manual below shows you how to register yourself for this service under the heading "Enhanced Security – SMS Codes" and we encourage you to read this document, or call us on 1800 QLDERS, before attempting to create a new external transfer or BPAY payment.

We apologise for any inconvenience this change may cause you, however feel confident that the changes help make your internet banking transactions as safe and secure as possible.

Make your selection from the following to login to NetBanking:

Personal NetBankingBusiness NetBanking

To access NetBanking you will need to be a registered user of this service. To register for this service please click on the link below or call QConnect on 1800 177 278 during business hours.


If you are experiencing difficulties please phone 1800 177 278 during business hours.

Members please note: Changes to NetBanking!

Queenslanders have officially launched the first of two significant upgrades to the NetBanking Online Banking facility.

In summary, here’s a few of the changes our Personal Banking members will notice:

  • Updated look and feel of the NetBanking environment
  • Additional Security features including 2 Factor Authentication
  • Ability to Personalise Accounts
  • Ability to Open Savings Account Online
  • Addition of online Card Management (Lost/Stolen status and Activation)
  • New Reference field for Internal Funds Transfer
  • Ability to download Transaction Listing as an OFX  file
  • Extended Transaction Search abilities
  • Joint Signatories update

Please note these changes only affect our Personal Banking members, that our business members’ NetBanking facility will remain the same. This is why you will have noticed that our Personal Banking members and our Business Members now have separate buttons with which to access NetBanking.

We understand that our members need secure, flexible and convenient access to their money. The NetBanking environment is an extremely important part of our service to you, and one that we are constantly working to improve. The changes we are introducing are aimed at enhancing usability and making your online banking experience more convenient and enjoyable.

Detailed information about these new features can be found in the NetBanking User Guide. We think we’ve covered everything but, as always, don’t hesitate to contact us with any questions you may have – 1800 QLDERS!

PLEASE NOTE: We are currently testing Microsoft’s new Internet Explorer 9 (IE9) web browser for compatibility to our internet banking. At this stage we recommend that you wait for our testing to be complete before upgrading your browser to IE9. Please note that our NetBanking service is unaffected provided you do not upgrade to IE9.  We thank you for your patience and will inform you once our testing is complete.