Travellers Cheques

AN OLDIE BUT A GOODIE

Why take Traveller’s Cheques when we offer so many other choices of travel money?

Easy – if your destination does not have an extensive ATM network, then it’s recommended that you also take Traveller’s Cheques.

How do they work?

A Traveller’s Cheque is a form of negotiable payment which entitles you to payment of the cheque’s face value upon presentation at a bank, retailer or bureau de change.  The face value of a Traveller’s Cheque is the amount specified in a particular currency. To cash your cheque you will need to provide personal ID i.e. in the format of a driver’s license or passport.

Available currencies…

You can purchase traveller’s cheques in 3 different currencies and for the predetermined amounts below:

 Currency Denomination Issuer
 EURO $50, $100 & $200 American Express
 Great British Pound $20, $50 & $100 American Express
 US Dollar $50, $100 & $500 American Express

Note: Before acquiring this product, you should refer to the American Express Traveller’s Cheques Purchase Agreement Form.


Features & Benefits

Encashment…

Our American Express Traveller’s Cheques are accepted at thousands of locations worldwide, including banks and bureaux de change. In some countries in particular in the US they can be used to pay directly for goods and services.

Safe & Secure…

Traveller’s Cheques are more secure than cash and are a convenient way to carry money overseas. They are easy to carry, are refundable and are excellent for budgeting purposes. They are the perfect complement to local currency and Cash Passport cards.

And remember, if you have any unused Traveller’s Cheques, you can keep them for your next trip – they have no expiration date.

How to order

Simply pop into your local Queenslanders branch or call QConnect on 1800 177 278 and speak with one of our friendly service officers.


Hints, Tips & Support

When you receive your Traveller’s Cheques…

  • You must sign each Traveller’s Cheque, as soon as you receive it, in the space marked Signature of Holder / Purchaser’s Signature. This must be in your usual signature in non-erasable ink. You should only sign the cheque again in the presence of the accepting agent, when you encash it. 

  • Please read and understand the Purchase, Claim and Refund conditions. You can find them inside the cover of the wallet provided with your Traveller’s Cheques. Failure to comply with these conditions could result in Travelex’s refusal to honour refund requests.

Always…

  • Keep your copy of the Sales Advice / Purchase Agreement Form in a safe place and separate from your Traveller’s Cheques. You may be asked to provide it when encashing your cheques or if you require refund assistance.

  • Remember to safeguard your Traveller’s Cheques as you would your cash. If you are travelling by aeroplane, do not place your Traveller’s Cheques in the luggage you check-in, you should always carry them with you. When you arrive at your destination, please use a safety deposit box, if one is available.

Cashing your Traveller’s Cheques…

  • When you go to encash your Traveller’s Cheques, remember to take your passport or similar identification with you. You may also need to show your copy of the Sales Advice/Purchase Agreement Form as proof of purchase.
  • It is important that you make a note of the numbers of the Traveller’s Cheques as you encash them. Keep this record separate from your remaining cheques.
  • If you visit an encashment location and they won’t accept your cheques, please contact us, or ask the encashment location to, using the appropriate toll free number and we will help you straight away. These are also listed on the back of your Sales Advice / Purchase Agreement Form.
  • You should only complete the date on each cheque when you use it, just as if you were writing a personal cheque.

24 Hour Assistance…

In the case of an emergency please contact the American Express toll free numbers listed below. In some cases a local charge may apply. If you cannot find a toll free number for the country you are in, please call collect to American Express USA on: American Express USA – (1) 801 964 6665

Toll Free Numbers: American Express 

 Country  Phone Number  Country  Phone Number
 Argentina   0800 444 0991  Israel   180 943 8694
 Australia   1 800 688 022  Italy   800 914 912
 Austria   0800 232 340  Japan   0120 779 656
 Bahrain   800 977  Malaysia  0377 124314
 Belgium   0800 80038  Mexico   001 866 247 6878
 Brazil   0800 891 2614  Netherlands  0800 0233405
 Canada 1 866 296 5198  New Zealand  0800 555 358
 Caribbean   1 800 221 7282  Panama 001 888 875 0475
 Chile 1230 020 0549  Peru 0800 51 531 
 China   10 800 744 0106/10 800 440 0106  Philippines   1 800 1441 0108
 Colombia 980 9 12 3054 Poland  00800 44 11 200
 Costa Rica  0800 011 0826  Portugal   800 205 598
 Denmark   8020 3002  South Africa   0800 991 021
 Finland   0800 9 3313  South Korea   00368 440 0087
 France   0800 832 820  Spain   900 810 029
 Germany   0800 101 2362  Sweden  0200 11 04 53
 Greece   00800 44 127 569  Switzerland  0800 255 200 
 Guatemala  800 288 0073  Taiwan   00801 44 4229
 Hong Kong   300 21275  Turkey   00800 449 1 4820
 Hungary   06 800 11128  UK   0800 587 6023
 Indonesia   001 803 44 0176  USA   1 800 221 7282
 Ireland   1 800 924 868  Venezuela   0800 100 3555

Note: local call charges may apply