Our Business Partners
Our success is dependant on building long-term and mutually beneficial relationships with our stakeholders. We have grown our reputation on our commitment to the communities in which we serve and for this reason we choose to engage only reputable third party providers – who are experienced in the delivery of quality customer service.
At Queenslanders we are proud to count the following companies amongst our valued business partners:
Bridges has been providing financial advice to Australians since 1985 and, with over 65 branches and more than 180 financial planners, is one of the largest financial planning and stockbroking organisations in Australia.
Bridges has an in-house research team, providing planners with up-to-date reports and recommendations so they are aware of the latest market movements or changes in legislation and can adapt your strategy accordingly.
Members referred to Bridges, by the Credit Union, enjoy a complimentary, obligation-free initial consultation.
Bridges. ASX Participant. AFSL No 240837. Part of Australian Wealth Management. In referring members to Bridges, Queenslanders Credit Union does not accept any liability or responsibility for any act or omission or advice provided by Bridges or its Authorised Representatives. We may receive a commission from Bridges for referrals and/or ongoing fees.
Car Search Brokers Australia (Car Search) is a national, independent car brokerage firm who have been providing a hassle-free alternative for car buyers across Australia, since their conception in 1979.
Whether it’s searching for your first car, the ideal family car, a work vehicle or something to fulfil a motoring passion, Car Search can help.
By taking the time to focus on their clients’ wants and needs Car Search has fostered strong and enduring customer relationships. The Car Search focus has always been to ensure the quality, condition and price of the vehicles located, represent excellent value for money.
It’s not surprising that many of Car Search’s clients come back – again and again.
Car Search Brokers Australia proudly holds the title of one of Queenslanders Credit Union’s longest standing business partnerships.
CGU Insurance is one of Australia’s leading commercial insurers and Queenslanders Credit Union’s preferred provider of general insurance products to our members.
CGU insures over 1 million homes and 500,000 motor vehicles and is the country’s largest regional and rural insurer and Australia’s largest workers’ compensation provider.
As part of Insurance Australia Group (IAG) CGU is Australasia’s leading general insurance group with:
- Annual gross written premiums of over $6 billion;
- Over 11 million active policies across Australia; and
- Over 11,000 employees.
CGU also enjoys a AA- Insurer Financial Strength rating from international ratings agency Standard and Poor’s.
CGU’s recent history:
CGU’s rich heritage spanning over 140 years is drawn from a number of different companies and brands, which have come together to form CGU.
2003 – Insurance Australia Group (IAG) acquired CGU from UK-based insurer, Aviva plc.
2001 – CGU acquired the Australian operations of international insurer, Fortis, which operated in Australia under the VACC Insurance, AIM Insurance and AMEV Insurance brands.
1998 – CGU was formed through the global merger of Commercial Union plc and NZI’s parent company, General Accident plc. The global merger brought together two highly regarded insurers with more than 140 years’ experience in Australia.
- One of Australia’s largest intermediary-based general insurers.
- Heritage of over 140 years of serving Australians.
State offices located in Adelaide, Brisbane, Launceston, Melbourne, Perth and Sydney. Major regional offices in Ballarat and Newcastle.
Queenslanders Credit Union Ltd ABN 85 087 651 063 acts under its own Australian Financial Services Licence and pursuant to an agreement with the insurer, CGU Insurance Limited ABN 27 004 478 371 (CGU). Insurance is issued by CGU Insurance Limited ABN 27 004 478 371. You can get a Product Disclosure Statement (PDS) for the product from any office of Queenslanders Credit Union or CGU. You should consider the PDS in deciding whether to buy or hold the product.
Established in 1986 as a travel insurance specialist, Cover-More has quickly grown to become Australia’s first choice for travel insurance.
Cover-More administer more travel insurance sales, medical assessments and claims than any other provider in Australia. Cover-More Travel Insurance is 100% Australian owned and operate in Australia, New Zealand and the United Kingdom.
Each year more than 1,000,000 travellers pack a Cover-More Travel Insurance policy with them when they travel. These travellers are all protected by 24 hour emergency assistance provided by their sister company, Customer Care.
Cover-More shares a partnership with the prestigious global insurance group, Munich Re, a company with a fantastic global reach and capability as well as a strong credit rating (AA- Standard and Poors rating). The Munich Re Group operates worldwide with premium income around $68bn and investments of $340bn. The Group operates in all lines of business with 33 million clients in 25 countries placing their trust in the services, competence and security it provides.
In Australia, the Munich Re Group’s local insurer is Great Lakes Australia, which is a branch of Great Lakes Reinsurance (UK) PLC.
Cuscal is the leading provider of wholesale and transactional banking services to more than 150 retail financial institutions in Australia. Cuscal’s customers (i.e. mutuals like Queenslanders) collectively provide products and services to more than 3.5 million Australians and manage a balance sheet of more than $40 billion.
With a comprehensive product suite Cuscal offers products and services that are customer focused, innovative and competitively priced. Cuscal’s product and service offering includes payments, cards, ATM and POS acquiring, loan securitisation, capital, liquidity and risk management services.
Cuscal was created by credit unions – for credit unions.
Cuscal has alliances with industry and scheme offices providing customers with access to Australian capital markets, payment systems, card schemes, and inter-institutional settlement arrangements.
Cuscal’s collective buying power and manufacturing capability ensures that Queenslanders, along with over 100 other Australian credit unions, is able to remain competitive and service focused.
Cuscal’s product and service delivery is supported through close participation with
scheme and regulatory bodies. Due to the scale of Cuscal’s transaction volumes their views are sought from government and industry – thus providing Australia’s credit unions with a voice that represent the interests of their entire customer base.
Industry alliances Cuscal’s product and service offering is backed by an association with the following scheme and regulatory committees:
- Reserve Bank of Australia
- Australian Payments Clearing Association
- Australian Securities and Investments Commission
- Visa International
- MasterCard
- BPAY®
- Bilateral agreements with financial institutions operating in Australia
Harvey World Travel has been providing travel services to Australians for over 65 years and their consultants are consistently rated highest in the industry for knowledge and experience.
Harvey World Travel offers an extensive range of products, so whatever your travel plans are, be it a romantic getaway, family holiday or cultural experience, they can tailor-make a holiday to suit anyone’s needs.
A Harvey World Travel Consultant can be onsite at Queenslanders Credit Union’s Edward Street Branch to meet with members by appointment.
IPAA Queensland serves as the peak professional body for the public sector in Queensland and represents the interests of more than 270,000 public sector professionals across all tiers of government.
The Institute works hard to provide a wide range of professional and personal development opportunities to all government employees across Queensland through their iQ Training and iQ Events programs.
The partnership between Queenslanders and IPAA Queensland means that the banking needs of public servants across Queensland can be met with products specifically tailored to meet their needs.
Travelex is the world’s largest foreign exchange specialist, with 720 retail branches and 30,000 corporate clients, operating in over 25 countries. Travelex’s core services are retail foreign exchange, global business payments and outsourcing solutions, through which they deliver outstanding value, seamless execution and unparalleled service for travellers and international businesses alike.
A Brief History
Established in 1976 as a single bureau de change by Lloyd Dorfman, founder and
Non-Executive Chairman, Travelex grew rapidly and developed its reputation as a pioneering, dynamic and diversified worldwide money business. In March 2001, Travelex completed its acquisition of Thomas Cook Global and Financial Services Group, becoming the world’s largest provider of airport and passenger terminal bureau de change.
In February 2005, Apax Partners, one of the world’s leading private equity investment groups, acquired a majority shareholding, contributing over 30 years of direct investing experience and long-term equity financing. Standard Chartered joined the consortium in April 2005, and in January 2007 the Group was restructured as three global divisions: Travelex Retail, Travelex Global Business
Through our partnership with Zurich Australia, Queenslanders Credit Union is able to offer members a targeted range of life risk solutions.
Zurich Financial Services Group (Zurich) is an insurance-based financial services provider with a global network of subsidiaries and offices in North America and Europe as well as in Asia Pacific, Latin America and other markets.
Founded in 1872, the Group is headquartered in Zürich, Switzerland, and is listed on the SWX Swiss Exchange. Zurich employs approximately 60,000 people, serving customers in more than 170 countries.
Zurich Australian Insurance Limited and Zurich Australia Limited – the organisation’s general insurance and life arms – both currently have a Standard & Poor’s A+ rating, which shows a strong capacity to meet claims.
Zurich Australia offers choice and flexibility through a strong suite of core business and personal life risk solutions. Personal risk solutions include life, trauma and disability insurance.
Zurich Australia is the only insurer to be ranked ‘5 star’ over five consecutive years by the WA Taylor report – an adviser based research study that encompasses underwriting, claims and customer service performance – in 2004, 2005, 2006, 2007 and 2008. In 2008, Zurich Australia won the inaugural CoreData Life Company of the Year award, based on direct feedback from almost 1000 financial advisers across Australia. Zurich Australia is well-known for its innovative adviser education programs.
Amongst the Zurich Life Insurance products offered to Queenslanders Credit Union member are:
- Ezicover Life Insurance
- Ezicover Funeral Advantage
- Ezicover Accidental Death
- Ezicover Accident Income
* Information provided above is provided by Zurich Australia Limited ABN 92 000 010 195 AFSL 232510 (Zurich). The information provided is general only and does not take into consideration your objectives, financial situation or needs. You should consider these factors, together with the PDS before deciding whether to acquire any product mentioned here. Queenslanders Credit Union Limited acts as referrer for these products only and does not make any recommendation or give any opinion about these products. Queenslanders Credit Union Ltd receives a commission of 20% (plus GST) of each premium paid for referring you to Zurich.