Archived News

12 Nov – You DO have a choice

Date: 12/11/2023

Description:

Looking at the ANZ’s and Commonwealth Bank’s conduct of late – you’d think they’ve been getting customer care tips from ‘Barbara the Bank Manager’.
 
So we thought we’d help anyone who has a home loan with these banks send a clear message that consumers  DO have a choice  – and they’re prepared to exercise it.
 
If you are one of the home loan customers affected by the .45 percent and .39 percent rate increases and you’d like to send a message to your Bank Manager… or even if your just someone who wants to send their Bank Manager a ‘Dear John’ letter with flair… then download one of six themed letters we prepared earlier! 

To view and download your favourite "Dear John" letter click on the ‘Send a message to the Banks’ post-it on our home page.




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