ATM Direct Charging
Date: 30/01/2024
Description:
Commencing 3 March 2023 Australian ATM users will be charged a “Direct Charge Fee” to access their funds and account balances through another financial organisation’s ATM.
Lucky you’re with Queenslanders!
Queenslanders Credit Union is a partner financial institution with the rediATM network. The rediATM network (formerly known as Rediteller) is one of Australia’s fastest growing ATM networks.
Currently Queenslanders Credit Union members have access to 1300 rediATMs nation-wide! And plans to expand the network will have this number almost double within the next few years!
Located in convenient, easy to access locations – the bright red boxes are hard to miss.
For members who choose to use the rediATM network – from 3 March onwards – please note the following changes to our ATM usage fees:
| Current Fees | $ | New Fees | $ | | Decline ATM Transaction Fee | $2.00 | Decline ATM Transaction Fee | $0.00 | | Failed PIN Attempt Tran Fee | $1.10 | Failed PIN Attempt Tran Fee | $0.00 | | Other bank ATM usage fee | $1.10 | Other bank ATM usage fee | $0.00 | | Withdrawal, transfer & balance enquiries. | $1.10# | Withdrawal, transfer & balance enquiries. | $1.10# |
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* Direct charges apply. Transaction is no longer covered under Credit Union’s Loyalty Rebate Scheme.
# Loyalty Rebates available – click here.
Members who choose not to use a rediATM will be notified of the applicable bank charges at the point of transaction. Remember, if you don’t like the advertised fee on the other bank’s ATM you can cancel the transaction and incur no charge.
At the end of the day it’s your choice!
TIPS TO REDUCE YOUR TRANSACTION FEES
• Whenever possible use a rediATM;
• Enquire if the merchant offers a “cash out” option when making an EFTPOS purchase;
• Upgrade your Redicard to a Visa Debit card and enjoy fee-free transactions when you select “credit” at point-of-sale*;
• Use Internet or Phone Banking for balance enquiries; and
• Speak to one of our Service Consultants about minimising your transaction fees – they’re really helpful and they know heaps!
* For Australian point of sale transactions only. Please refer to our Fees & Charges brochure for full details.
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