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Shop Smart Online this Christmas

Queenslanders Credit Union is urging Australian consumers to keep safe when Christmas shopping online this festive season.

“Christmas shopping online is easy to do and a great convenience,” said Queenslanders CEO, John Weier, “but it’s important to remember to take steps to ensure you are protecting your personal information, and not allowing yourself to be vulnerable to fraud or online criminals.

“When you shop online, make sure you are smart about the whole purchasing process: know who you are dealing with, what you are buying, be confident you will get what you have paid for, and ensure that your account and credit card details are being dealt with safely." 

Most shoppers know the warning signs to look for when buying something in a shop – and the same applies to shopping online. Be wary if:

• The website looks suspicious or unprofessional;
• The website is offering bargains which look too good to be true; or
• If you are not confident about the use of your information or that you will get what you pay for.

Remember, when making a payment online:

• Only pay via a secure web page (one that has a valid digital certificate) – look for the https at the beginning of the address bar and a locked padlock in the browser;
• Use a secure payment method such as PayPal, BPAY, or your credit card (avoid money transfers and direct debit, as these can be open to abuse);
• Never send your bank or credit card details via email – only via a secure web page; and
• Always print and keep a copy of the transaction.

For more information, hints and tips on internet safety and security, go to: http://www.staysmartonline.gov.au/ an Australian Government initiative from the Department of Broadband, Communications and the Digital Economy.